General terms and conditions for bicycle tours with Happy Bikes
Subject of the contract:
The contractual obligations arise from the confirmed registration, the order confirmation and the underlying advertisement on the website/in the flyer. Any additional agreements require written confirmation from the landlord.
Guided bike tours:
It is mandatory to follow the tour guide's instructions. On guided bike tours, exact adherence to the route and sequence cannot be guaranteed. We reserve the right to change the route or adapt the program due to events or closures. The tours operate in all weather conditions as long as the safety of the participants is guaranteed. Weather-related changes to the itinerary are the responsibility of the tour guide conducting the tour, provided that the time and content of the booked tour is maintained.
Cancellations & number of participants:
The customer may withdraw from the contract before the service begins. Cancellations or rebookings made up to 48 hours before the tour start will incur additional charges. no costs Cancellations made 48 hours or less before the appointment will incur a cancellation fee of 10 %.
Security:
Participation in our guided bike tours is at your own risk. The participant must comply with the traffic rules. The organizer is not liable for damage caused negligently or intentionally. The participant must be physically and mentally able to use a bicycle and participate in traffic.
Limitation of liability:
The participant is responsible for checking the bicycle's roadworthiness before starting the ride. We accept no liability for damage caused by the customer.
Schultzweg 7
20097 Hamburg
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We provide helmets, locks, and cell phone holders free of charge.
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