Frequently asked questions about bike rental in Hamburg

Generally

Yes! During the season we are open every day, including Sundays and public holidays, from 9:30 am to 6 pm. We take a break in winter – currently until March 2027.

No, you actually only pay the prices shown for the bike rental or the guided bike tours. There are no longer any booking or service fees added to the price. This sets us apart from most of our competitors in Hamburg, where you still have to pay a service fee. Shortly before the booking is completed, additional fees are added. Not with us! We do not charge any additional fees for booking.

It doesn't get any newer than this. At Happy Bikes, we focus on the highest quality. That's why we replace our entire fleet with new models every year.

We are located right in the center of Hamburg and close to the main train station. If you're arriving by subway, we recommend taking the U3 (yellow line) and getting off at the "Hauptbahnhof Süd" station. It's only about a two-minute walk away. Otherwise, you can also take any other subway line to the main train station.

Yes, that is possible. In addition to cash payments, we also accept EC card payments.

Yes! If you would like to leave your luggage with us during your tour, we offer this service free of charge.

Bike rental

Newer is not possible. Our bikes are replaced every season and are therefore as good as new and always in top condition.

A rental day is a full 24 hours. That means if you rent a bicycle at 11 am, for example, the price is valid until 11 am the next day.

We are currently working on a solution for you.

Yes! If you would like to leave your luggage with us during your tour, we offer this service free of charge.

bike tours

Our public Bike tour is Best of HamburgIt is guaranteed to take place daily at 10:30 am, starting from just 1 person and with a maximum of 14 participants.

All other tours are private Bike tours exclusively for your group – from €312 (for up to 8 people), you choose the date and start time. You can also book Best of Hamburg as a private tour.

The start and end of our bicycle city tours is usually at Schultzweg 7, 20097 Hamburg, unless otherwise agreed.

In this case, we will definitely meet at our store and then see how the weather develops. Most of the time the shower passes so we can get started. You are welcome to borrow rain ponchos from us free of charge.

Yes, prior registration is required for participation. We need to check if there are still places and bicycles available for your desired date.

Of course. All our themed tours and the individual bike tour are private tours just for your group, and you can also book the Best of Hamburg tour privately. Starting at €312 (for up to 8 people), we'll conduct the tour on your preferred date and time, provided a tour guide is available.

Public Bike tours can be cancelled up to 2 days in advance with a cancellation fee of 10 percent. For cancellations within 48 hours of the tour start, the full price is due.

Private Bike tours can be cancelled up to 5 days in advance with a cancellation fee of 10 percent. For cancellations within 48 hours of the tour start, the full price is due.

Yes! If you would like to leave your luggage with us during your tour, we offer this service free of charge.

Happy Bikes Hamburg logo
We at Happy Bikes love Hamburg and enjoy cycling.
opening hours
Autumn/Winter break until March 19, 2027
address

Schultzweg 7
20097 Hamburg

© 2026 Happy Bikes. All rights reserved.

We have over 1,700 genuine reviews from enthusiastic customers on Google. 5.0 stars speak for themselves, and we'll continue to do everything we can to maintain that! Experience our 5-star service for yourself!

We provide helmets, locks, and cell phone holders free of charge.

With us, you don't pay any booking or service fees. This sets us apart from most of our competitors in Hamburg, where you have to pay a service fee shortly before completing your booking. Not with us!
Our location
We are located directly in Hamburg city centre and within walking distance of the main train station, town hall and the famous shopping street Mönckebergstraße (Schultzweg 7).

If you are arriving by public transport, we recommend getting off at the Hauptbahnhof Süd (Central Station South) subway station on line U3 (2-minute walk). Alternatively, you can also take any other line to the main train station.
Happy Bikes location new

2027 season

We're taking a winter break – we'll be back for you in March 2027!

Our booking calendar for bike tours and bike rentals for 2027 is already open.

Secure your preferred date now and book early!

2027 Season

We're taking a winter break – we'll be back in March 2027!

Our booking calendar for bike tours and bike rentals in 2027 is already open.

Book early and secure your preferred date!